Emergency WordPress Support

WordPress Site Down? I Can Help Now.

Hampshire-based WordPress developer offering emergency WordPress support across Southampton, Portsmouth, Winchester and beyond. Fast response for broken sites, hacked sites, and WooCommerce emergencies.

We aim to respond as quick as possible.

All emergency WordPress support is handled remotely — I can fix your site wherever you are in the UK, usually within hours. Need emergency WordPress support UK-wide? I've got you covered.

Common issues

WordPress Emergencies I Fix

01

White Screen of Death

WordPress showing a blank white page. Usually a PHP error, plugin conflict, or memory limit issue.

02

Hacked or Malware Warnings

Site flagged by Google, showing spam content, or redirecting to malicious URLs.

03

Plugin Update Broke the Site

A plugin or theme update caused errors, broken layouts, or complete downtime.

04

WooCommerce Checkout Failures

Customers can't complete orders. Payment gateway errors, cart issues, or stock sync problems.

05

Site Extremely Slow or Timing Out

Pages taking forever to load or returning 504/502 errors. Server or database performance issues.

06

Locked Out of WordPress Admin

Can't log in, password reset not working, or admin account compromised.

07

SSL Certificate Errors

Browser showing 'Not Secure' warnings. Expired certificates, mixed content, or misconfigured HTTPS.

08

Hosting Migration Gone Wrong

Site broken after a server move. DNS issues, database connection errors, or missing files.

09

Database Connection Errors

'Error establishing a database connection' — corrupted tables, wrong credentials, or server issues.

10

Email Not Sending from WordPress

Contact forms, order confirmations, or password resets not delivering. SMTP and deliverability fixes.

Real results

Recent Emergency Scenarios

01

Hacked WooCommerce Store

A Hampshire retailer's WooCommerce site was injecting spam redirects and had been blacklisted by Google. I identified the malware, cleaned every infected file, patched the entry point, and submitted a reconsideration request. The site was back in search results within 48 hours.

02

White Screen of Death on WooCommerce

An online shop went completely blank after a plugin auto-update overnight. Customers couldn't browse or checkout. I rolled back the conflicting plugin, applied a compatible version, and had the store processing orders again within two hours.

03

Plugin Conflict Crash

A service business updated three plugins at once and their site threw a critical error. I accessed the server via SFTP, disabled the conflicting plugin, resolved the PHP compatibility issue, and restored full functionality — all done remotely the same morning.

04

Database Corruption After Migration

A client's hosting provider migrated their site and left the database in a broken state — pages returning errors, media library empty. I repaired the corrupted tables, re-linked the uploads directory, and verified every page. The site was fully restored by end of day.

On a WordPress care plan? You get priority emergency support — your site goes to the front of the queue.

The process

How Emergency Support Works

01

Call or Email

Describe the problem. I'll assess urgency and give you a realistic timeline.

02

Diagnose & Fix

I'll access your site, find the root cause, and implement a fix. Most issues resolved same-day.

03

Prevent Recurrence

I'll explain what happened and recommend steps to stop it happening again.

FAQ

Frequently Asked Questions

How fast can you respond to a WordPress emergency?
I aim to respond as soon as possible. For critical issues like hacked sites or complete downtime, getting you back online is the top priority. Most issues are resolved the same day.
How much does emergency WordPress support cost?
Emergency support is billed hourly. I'll give you an estimate after assessing the problem. Simple fixes (plugin conflicts, white screen) typically take 1-2 hours. More complex issues (hacked sites, database recovery) may take longer. No fix, no charge.
Do you work with sites not built by you?
Yes. Most of my emergency work is on sites built by someone else. I've seen every WordPress setup imaginable over 14 years. Bring me your mess.
Can you help with WooCommerce emergencies?
Absolutely. Broken checkout, payment gateway issues, stock sync problems, order processing failures. WooCommerce is a big part of what I do.
Do you offer ongoing maintenance after the emergency fix?
Yes. Most emergency clients end up on a monthly maintenance plan to prevent future issues. Updates, backups, monitoring, and priority support. See the maintenance page for details.

Get help now

Don't Wait. Get Help Now.

Every minute your site is down costs you customers. Call or email and I'll get started.

Also serving: Southampton, Portsmouth, Winchester, Basingstoke, Fareham, Eastleigh and Bournemouth